I must admit, my work life has been pretty steady and not horribly demanding the last month or so. Until today, that is.
The product I work on has an interesting release strategy. Instead of putting out a new release every 9-18 months, we put out “builds” every 2 to 3 weeks. The most current build is a single feature that is, truth be said, a bit complicated. For each of these “builds” I write a bulletin that explains each new feature; I also write new online help as needed. I have to say, it’s usually not rocket science.
This build has some conceptual complexities and it was decided that our users needed a lot of hand-holding, much more than I had provided in my first draft (there is a reason we have drafts). And oh by the way, we need it by Friday for a beta customer.
Thing is, it took me a couple of days of thinking to figure out exactly what to tell our customers about this new feature. I worked on my mindless tasks while I was thinking … I wasn’t completely slothful.
I got up today knowing what I needed to write and I sat down and wrote a lot. Fifteen pages worth. Concepts, procedures, examples, scenarios … the whole enchilada. Complex tables, diagrams of processing flows, lots of extras. And it looks great. But some 16 hours later, my hands really hurt. My mouse hand is especially sore.
So, the homescribe is drinking a nice glass of wine, watching the Daily Show, and plans to sleep in a little bit.